It's only a tiny area but it just bothered me a little. You do have to go in and change the name of it or else you have to say the big long name of it every time but I just changed the name to "light" and it works fine now. It is a very simple device and just works. This 3-way light switch is ideal for hallways and stairways. See any care plans, options and policies that may be associated with this product. Thank you for your interest in one of our products, Reginald. I will turn it on once it gets dark so it appears that someone is home. We are available from Mon-Sun, 9:00 AM to 9:00 PM EST. It comes with two switches because the light can be controlled from two locations. To ensure we are able to help you as best we can, please include your reference number: Smart Outlets & Switches that work with Google Assistant, Smart Lighting that works with Google Assistant. I highly recommend this for all homes. I am also glad that you and our representative exhausted all troubleshooting steps possible to determine what's causing the problem. The switch is cute. Sorry, but we can't respond to individual comments.If you need immediate assistance, please contact Customer Care. Instructions were written well with illustrations. If there is a problem with your purchase please contact us immediately so we can send instructions for … It works perfect with the phone app too. The instructions included in the box really weren't of much help to me and neither was the helpline. We are thrilled that you enjoyed your experience with the smart light switch. Free shipping with no order min. Jan 24, 18 02:09 PM For assistance, please contact us via email at support@mygeeni.com, phone +1 (888) 232-3143, support.mygeeni.com for online chat support. My particular problem was controlling an outside light between my house and my shop. But it has a little light on it that's always on. If you have any issues moving forward, please let us know as we’re here to help. Inside the package there was only the switch and a flyer; the wires were marked and the instructions were clear. She liked it and had her fiance go to work with it. The product itself is durable and well made. Works with no neutral – Well, duh. It makes it so easy to replace switches and make your life better in the process. One thing we can assure you is we take each and every feedback and comments seriously to optimize and improve our products and services. Using your home Wi-Fi, use 'Schedules' to set your switch to automatically turn on and off or dim while you're home or away. If your WiFi is set to 5 GHz, you can actually change it to 2.4 GHz by accessing your Graphic User Interface (GUI). We hope you can try our other smart devices. The light switch came with wall plate and the switch itself is very nice and sensitive to touch. The moving parts of a standard light switch are enclosed inside plastic casing, so when the switch … Helps so much when we want to go to the kitchen at night when its dark...dont hesitate to buy! I will, definitely buy more for the rest of my house. It is so simple to use. Restrictions apply. I will say that I'm giving it a better rating than I have planned on because I believe now that the installation issues were mine and not necessarily on the product. It is so nice not have to come home to a dark house. Otherwise, setting it up on Wi-Fi was easy. I am personally comfortable with that but there were still some issues. We are available from Mon-Sun, 9:00 AM to 9:00 PM EST. It was also pretty easy to set it up with my Alexa. and we have not verified it. Thank you so much for your kind words. What can I say?? Please enable JavaScript in your browser and reload the page. I’m sure it needs some work still. In stock at Mountain View, 600 Showers Dr. How do I reset the device and what does the blinking light mean? after installing the switch and flipping power back on, it only took a few minutes before the switch was working fully through the Geenie App, which is required in order to use this device. Geeni bulb cannot connect to Wi-Fi network. This light can dramatically change the feel of any room with color rather than just turning on a normal light. I put it upstairs to control my hall light and downstairs to also, control same light. User manual of Geeni smart light. 1. The Geenie app is great. Feel free to contact our revamped support channels via email at support@mygeeni.com or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST. However, the app is user friendly and easy to use. For an easy and safe installation, cut off power beforehand. Connect the wires to the new 3-way switches with ground … We tried this on two different light switches and couldn't get it to work. If you're even thinking about getting something like this, I say just do it you'll love it! As for your concern, All Geeni devices are designed to work for 2.4 GHz for a wider range, unlike the 5 GHz that cannot penetrate walls and floor. Hello, We appreciate your time sharing your experience with our Smart switch. It is actually easily hooked up to a replacement light switch (per hubby). Proceed once the four lights on the Bridge light up. We are available from Mon-Sun 9:00 AM to 6:00 PM EST. The electricity flows from the hot wire (black) through the 2-way switch (shown in off position) and then to the light and returns through the neutral wire (white). We understand how inconvenient and frustrating this experience may have been for you. Smart bulb makers should also be making compatible smart wall switches similar to the Lutron Caséta system and especially the Philips Hue Tap ($49.95). Then, I had a handyman come over to install it. We would like to thank you for sharing this great review about our Geeni product. We're committed to providing low prices every day, on everything. Don't ask me how. In stock at San Leandro, 15555 Hesperian Blvd, Warning: Cancer and Reproductive Harm - www.P65Warnings.ca.gov www.p65warnings.ca.gov. Please contact us and we will get back to you promptly. That being said, this is dependent on how your particular switch box is lighted, as this requires 4 wires (hot, neutral, ground, and the switched item) and a lot of people don't realize that many switches are not wired in this manner in an older home. Restrictions apply. Free shipping on many items | Browse your favorite brands | affordable prices. We tried this on two different light switches and couldn't get it to work. Just as we were about to give up the switch connected. After two day of trying, I put everything in a larger box and took it to my daughters for today's 4th of July celebration. Hello Kris, thank you for reaching out to our Customer Support for technical assistance. Great concept, but we just couldn't get it to do what the box said it could do. The bulb should be quickly flashing 2 × per second. Enjoy your device. The switch functions as advertised. what a great feedback! This TAP+DIM smart light switch works with your home Wi-Fi—no hub required! Install the Wall Switches into the gang boxes and install the faceplates. Schedule a Callback Screw in the MERKURY bulb and turn on the power. Wifi or touch to use, either way it functions just as a normal switch should, plus it's lighted which makes it even easier to find in the dark. Only good thing about it is it is a nice finish and looks prettier than a standard light switch. It came with accessories as well so all you really need are tools to install in on your wall. I actually use in my hall while on vacation to deter burglars. Thank you for sharing this great review about our Geeni product! So, say, I can't recommend this product. Very impressed and highly recommend if your in the market for replacing your light switch. The technology put into this product is impressive and it functions really well. My family and I travel a lot so being able to control the lights from anywhere on an app is a great home safety feature for us. - Reset once (off and on 3 times) to reach Easy Mode, which is the primary way the app will try to connect. This Merkury Innovations 3-Way Wi-Fi Light Switch kit. Unfortunately, the final determination was that the switch was faulty because it was unable to recognize the app commands. It works like a charm and it's a beautiful addition to our kitchen. I would recommend this light switch. How to set up Geeni smart light/bulb? This includes removing the original light switch splicing in the new one using wire nuts and then putting it back in the wall. It was easy to hook up and It works really, great. For request or suggestion, please contact us via email at support@mygeeni.com, phone +1 (888) 232-3143), support.mygeeni.com for online chat support. This is an amazing product! Please take a minute to review our Privacy Policy. What can I say?? Feel free to contact our revamped support channels via email at support@mygeeni.com or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST. Get specific details about this product from customers who own it. If you don't know how to access your GUI, we're advising you to contact your Internet Service Provider and request to change it for you. First I don't know why they wanted to refer to the wires in my house as live and load versus positive and negative. I have been looking for new reasons to use my google home and here it is. Great feature to schedule On and Off. We are available from Mon-Sun, 9:00 AM to 9:00 PM EST. The 3-way switch kit is only compatible with 2.4GHz Wi-Fi networks. How to set Scene for Geeni light bulb? It works anywhere with the geeni app! This button opens a dialog that displays additional images for this product with the option to zoom in or out. Find helpful customer reviews and review ratings for Geeni TAP Smart 3-Way Switch Kit, White, 2-Pack – No Hub Required – Requires Neutral Wire – Smart Light Switch Works with Amazon Alexa, Google Assistant & Microsoft Cortana, Requires 2.4 GHz Wi-Fi at Amazon.com. I image not everyone will have that issue but be warned that this switch is large Other than that this is a high quality product that works as described and looks nice once it is installed. Your wish is Geeni's command. We installed it for our outdoor lights, we can turn them on and off remotely and also set up a schedule for them. Everything worked once I connected my black wire to their black wire, my red wire to there reddish-brown wire, my white wire to their white wire and my ground to their green wire. Then, I had a handyman come over to install it. LED curtain lights for windows, porch, or beds with long-lasting bright output. It is so simple to use. Let us help you identify the problem and solve it. I had my husband install it, and he couldn't get it to work. You can even pre-set it on a schedule. Tap is a totally wireless and battery-less remote that doesn't need to be hooked into your homes power wiring, it's self-powering, and can be carried or placed anywhere convenient, including stuck on a wall. NEW! Page 13 Indicator Light: By default, the camera lights up to show it’s on. Can't go wrong with it. One tap and let there be light. Product Details Merkury Innovations GEENI TAP Smart Wi-Fi Light Switch. The installation was very easy and fit perfectly in our original outlet boxes in our old home . If you have an additional suggestion please contact us via email at support@mygeeni.com or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST. I used it in our hallway upstairs and the foyer downstairs. Since most routers nowadays are dual-band (a combination of 2.4 GHz and 5 GHz), your Service Provider will separate the 2.4 GHz to 5.GHz for them to have different SSID. You need to set static IP’s for the plugs and get the devID and localKey as mentioned above. Now that is solved, as I can just grab the phone and it's on. I made two attempts to install them over two days. This is music to our ears that you set this up so easily. The smart switch installs as easily as a traditional light switch and connects to your home Wi-Fi in no time through the Geeni app. So, say, I can't recommend this product. I got one and tested it out and was pleased with it so now it's time to replace more switches! Thank you for your recommendations and for this amazing review, Savant. I really like these switches and they're very useful in everyday life. It took my husband less than 10 minutes to install. The Merkury Innovations Smart 3-Way Switch Kit makes it easy to replace traditional 3-way switches. If you have any issues moving forward, please let us know as we’re here to help. Headlight Switch by Motorcraft®. Learn how to pair and install a Sengled wireless light bulb. Electrode, Comp-85ac65b8-8947-4c75-91e4-de9c6386e663, DC-wus-prod-a14, ENV-prod-a, PROF-PROD, VER-20.0.40, SHA-41ed8468826085770503056bd2c9bc8be5b55386, CID-a232c811-007-176bfcacc6f296, Generated: Fri, 01 Jan 2021 21:11:47 GMT, Available Options: Walmart Protection Plan. So what have we accomplished. (I'm an older guy with a flip phone). This Smart 3-way light switch kit works with your home Wi-Fi—no hub required! Step by step instructions on how to wire a switched outlet. Hope you can try our other Geeni products. Neutral wire is required. As long as you have a 2.4 GHz wifi connection, the device should work properly using the AP mode process. I highly recommend this product. I did not have a system of smart devices in my home when i received the switch from Merkury, so i was at first curious if it would even work. So thankful to finally get my hands on one of these. I have 31 switches set up on homebrdige and I recently got a apple tv 4k. Thank you for your interest in one of our products. This was my first smart switch so I didn't have a lot of experience with smart switches. Electrode, Comp-3513c120-c669-4029-bc27-b9917db053a1, DC-wus-prod-a14, ENV-prod-a, PROF-PROD, VER-20.0.40, SHA-41ed8468826085770503056bd2c9bc8be5b55386, CID-44f7ae17-006-176bfc9f02e2cb, Generated: Fri, 01 Jan 2021 21:10:51 GMT, Electrode, Comp-6439b3b2-55c5-4d3f-a258-9107ba204abf, DC-wus-prod-a3, ENV-prod-a, PROF-PROD, VER-37.12.0, SHA-bf36425afec52d2ad992106fc45b33a731c01301, CID-aaec063b-007-176bfda67c3304, Generated: Fri, 01 Jan 2021 21:28:50 GMT, Error: Please enter a valid ZIP code or city and state. Lighting more energy-efficient and delivers … for more details, please contact us and we have not verified it live. On vacation to deter burglars GHz wifi connection, the product does integrate with Amazon Alexa and Cortana. Base at best merkury light switch installation a minute to review our privacy Policy stand behind our products so all you really are! Find many tutorials on Youtube for this product the 14-3 cable has three insulated conductors: white, and... 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